FAQ for tenderers

How do I register as a member of a company?

First you must have a registered and confirmed user profile. After logging in, click on your personal settings (round button at top right with initials) and use "Create organisation or request to join organisation" to find the desired company. Then click on "Request to join organisation". The administrators of the relevant company then accept or deny your request. If the company does not yet have a profile, select "Create new tenderer". The person who creates the profile is assigned the role of adminstrator. Guide

How does a tendering company access the documentation made available on simap.ch?

After logging in, use the menu on the left side of the start page (grey area) to select the requisite role (member or adminstrator) of the company. To do this, you must already be correctly registered as a member of a company (see question 1). Then search for the required invitation to tender and select the detailed view (click on the arrow hard right in the search results).
Then select the blue "Register interest" button. Further tabs will now appear next to the "Publicatations" tab. The list of documents to download is available under "Documents".

How does a mandated organisation (e.g. architect, planer) register as part of the relevant procurement office?

There are currently two ways of registering a mandated organisation (e.g. the company "Architects XY" wishes to publish an invitation for the commune "Commune A"). Having a registered and confirmed user profile is a prerequisite.

  1. The mandated organisation creates a new procurement office in the correct position in the tree view. In the process, it is important to click "Yes" under "Mandated organisation".
    The name of the procurement office can be created as follows: "Commune A (Architects XY)".
    As soon as the procurement office is approved by the relevant competence centre, the mandated organisation can create an invitation to tender on behalf of the procurement office. The mandated organisation can view all projects of this procurement office.
  2. If the procurement office already exists, the mandated organisation can request to join it. As soon as an administrator of the procurement office has accepted the request, the mandated organisation can create and publish publications for this procurement office.
    The mandated organisation can view all projects of this procurement office.

An additional "project member" role will be introduced with release 1.2 (approx. end of 2024). This will enable cooperation within a procurement office to be organised on a project-specific level.

How are questions in the question-and-answer forum displayed?

Only the question submitter and the procurement office can view the company names. Other participants in the Q&A forum are shown only "Anonymous" under "Created by". When creating a question, ensure that the text does not reveal the identity of your company.

Is it possible to create alert subscriptions?

Yes, when the user is logged on. After entering a search, click on the button "Save subscription" (above right from the search field). An overview of all current subscriptions is available in the user account. 10 subscriptions can be saved per user profile.

Is it still possible to establish an interface connection to simap.ch?

Yes, there is an API-interface. The documentation is available here: https://www.simap.ch/api-doc

When will our suggested improvement be implemented and how long will it take?

Our team prioritises suggestions for improvement on a weekly basis. If your suggestion is approved in the weekly vote, we check whether it can be implemented as a hotfix within a few weeks. Major changes or more complex requirements usually have to be incorporated into a major release, which can take several months. We do everything we can to implment improvements as quickly and efficiently as possible.

FAQ for procurement offices

How do I register as a member of a procurement office?

First you must have a registered and confirmed user profile. After logging in, serach via the user menu (button at top right with initials) using "Create organisation or request to join organisation" for the desired procurement office in the tree view of organisations. Then click on "Request to join organisation". The administrators of the relevant organisation then accept or deny your request.

Do all members of a procurement office see all of its projects?

Yes, as a member of a procurement office, you see all of its projects. Within the projects, you can filter using "Created by me".

Can a member edit all current projects of a procurement office?

Yes, a member can edit all projects of their own procurement office.

Can tenderers be added to a procurement project by a procurement office in order to assign an award?

Yes, if they are registered as tenderers on simap.ch.

How can uploaded documents be deleted from a project that has not yet been published?

Documents can be deleted in the "Documents" section using the recycle bin symbol.

Can questions that have been received by e-mail, for example, be entered in the question and answer forum?

Questions can be submitted individually via the "Ask a question" function in the forum until the deadline. Once the deadline for posting questions has passed, the questions and answers can be made available via a document upload.

When is the deadline for submitting questions for the second phase of the selective procedure announced?

The deadline is defined at the time of participant selection and announced via the invitation to submit a tender. This applies solely to tenderers permitted to submit tenders.

General FAQs

Is it possible to assign the role of "administrator" to several users?

Yes, the role of administrator can be assigned to several persons. In fact, it is advisable to assign at least one additional administrator to act as a deputy.